Executive Resume

H. Marcel Wright, MBA

Healthcare Operations Executive | Transformational Leader | Behavioral Health & Education Strategist

Executive Profile

Transformational healthcare executive with more than 20 years of progressive leadership driving operational excellence, financial performance, strategic growth, and organizational transformation across acute care hospitals, behavioral health systems, multi-site service lines, and national telehealth operations.

Proven record of leading multimillion-dollar operations, improving margins and operating performance, expanding access and census, building high-performing leadership teams, and partnering with boards, physicians, clients, and executive stakeholders to deliver measurable clinical and business results.

Core Executive Competencies

Enterprise Operations
Strategic Planning
P&L / Financial Performance
Organizational Transformation
Behavioral Health
Clinical Operations
Business Development
Client Executive Relations
Performance Improvement
Provider Leadership
Accreditation & Compliance
Workforce Strategy
Service-Line Integration
Growth & Census Management
Leadership Development
Telehealth Operations

Selected Executive Achievements

Transformed behavioral health service-line performance from an approximately $3M operating loss to a $3M operating gain following integration into a 444-bed acute care medical center.

Exceeded gross margin and EBITDA targets at Access TeleCare through disciplined operational management, standardized performance metrics, and strategic client growth.

Directed operations supporting more than 300 psychiatrists and psychiatric nurse practitioners across a national behavioral health telehealth portfolio.

Negotiated and implemented a $2M Maryland Behavioral Health Administration contract to expand inpatient behavioral health services for forensic patients.

Led a financial turnaround at the Lourie Center, improving operating performance from an approximately $630K deficit to a $180K surplus over four years.

Reduced employee turnover from 29% to 16% and later reduced disengaged employees from 17.2% to 9.1% through focused workforce and leadership initiatives.

Professional Experience

Vice President, Behavioral Health Operations

March 2023 – July 2026

Access TeleCare

National telehealth organization providing specialty physician services to more than 20% of hospitals across the United States.

  • Directed executive operations for the national behavioral health service line, supporting care delivery across emergency departments, medical/surgical units, and inpatient behavioral health programs.
  • Provided operational leadership for more than 300 psychiatrists and psychiatric nurse practitioners embedded within client healthcare organizations.
  • Built senior-level client relationships and aligned clinical delivery, operational performance, and client expectations across the behavioral health portfolio.
  • Designed and implemented standardized clinical and operational performance metrics to strengthen accountability and performance alignment.
  • Partnered with Finance and business development leadership to develop financial pro formas and operating models for prospective clients and new service opportunities.
  • Exceeded gross margin and EBITDA targets through disciplined operational management, standardized performance metrics, and strategic client growth.

Vice President, Operations

December 2021 – January 2023

Signet Health

National behavioral health and rehabilitation management organization providing operational and strategic management services to hospitals and health systems.

  • Provided executive operational oversight for a portfolio of behavioral health and substance use disorder programs across multiple client organizations.
  • Served as strategic advisor to client executives on growth strategy, clinical performance, operational improvement, and program development.
  • Led operational preparation and executive oversight for multiple successful accreditation surveys involving freestanding behavioral health facilities and integrated acute-care units.
  • Partnered with client leadership to implement strategies that increased Average Daily Census across multiple behavioral health programs.
  • Recruited and hired senior leaders for multiple behavioral health facilities and integrated new executives into client leadership and governance structures.

Vice President

October 2017 – December 2021

Adventist Healthcare Shady Grove Medical Center

444-bed acute care hospital with approximately 2,400 employees and $450M in annual revenue.

  • Provided executive leadership for Behavioral Health, Wound Care, Food & Nutritional Services, Special Education, and Language Access Services.
  • Served on the President's Council, contributing to hospital-wide strategic planning, organizational priorities, and execution.
  • Led full integration of a freestanding psychiatric hospital into Shady Grove Medical Center, aligning clinical, operational, financial, workforce, and administrative functions.
  • Transformed behavioral health service-line financial performance from an approximately $3M operating loss to a $3M operating gain.
  • Negotiated and implemented a $2M contract with the Maryland Behavioral Health Administration to provide inpatient behavioral health services for forensic patients.
  • Developed and mentored leaders, resulting in multiple promotions into broader organizational roles through deliberate succession planning.

Associate Vice President, Operations & Business Development

May 2016 – October 2017

Adventist Behavioral Health & Wellness Services

206-bed, multi-site behavioral health service line with approximately 650 employees and $50M in annual revenue.

  • Led strategic planning and business development implementation across inpatient, outpatient, substance use disorder, and special education services.
  • Championed initiatives that contributed to 90th-percentile clinical performance summary scores in 2016 and 2017.
  • Increased inpatient Average Daily Census from the low 80s to the low 90s.
  • Selected for and completed Adventist HealthCare's Executive Fellowship Program focused on senior executive competency and succession planning.

Executive Director

March 2009 – May 2016

Reginald S. Lourie Center for Infants and Young Children

Behavioral health and special education organization serving approximately 4,500 children and families, with 115 employees and $11M in annual revenue.

  • Provided comprehensive executive leadership for clinical programs, operations, research, training, consultation, human resources, finance, philanthropy, and government relations.
  • Led a significant financial turnaround, improving operating performance from an approximately $630K deficit to a $180K surplus over four years.
  • Reestablished research as a core component of the Center's mission after approximately 15 years without active research partnerships.
  • Strengthened organizational culture and workforce engagement, reducing disengaged employees from 17.2% to 9.1%.

Earlier Leadership Experience

Senior Director, Operations

December 2005 – March 2009

Adventist Healthcare / Potomac Ridge Behavioral Health Center

  • Led organizational operations, policy development, and implementation in partnership with the President/COO for a 120-bed behavioral health facility with approximately 600 employees and $60M in revenue.
  • Directed major non-direct clinical functions including food services, materials management, engineering, utilization review, and health information management.

Human Resources Director

April 2002 – December 2005

Adventist Healthcare / Potomac Ridge Behavioral Health System

  • Directed human resources for approximately 700 employees across a multi-site behavioral health system and served as HR business partner to senior executives.
  • Served as Organizational Integrity/Compliance Officer and reduced employee turnover from 29% to 16% over three years.

Education

Master of Business Administration (MBA)

Robert H. Smith School of Business, University of Maryland

College Park, MD

Bachelor of Science, Business Administration — Human Resource Management

Washington Adventist University

Takoma Park, MD

Board & Community Leadership

  • Board Member, ZERO TO THREE
  • Board Chair, Reginald S. Lourie Center for Infants and Young Children
  • Former Finance Member, Potomac Conference of Seventh-day Adventists
  • Former Board Member and Finance Chair, Takoma Academy
  • Former Facilitator, Maryland Business Roundtable

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